Our Terms and Conditions/Refund Policy

Refund Policy: Full refund will be granted if requested in 48 hours before class and no book has been issued. If greater than 48 hours prior to class and book has been issued to student, the tuition minus original cost for book/manual if applicable. Courses that include required manuals will be sent electronically via an Ebook or if book is a hard copy, the book will be given to student prior to class. No refunds will be given within 24 hours of course. Rescheduling of class is available for a later date. There is a $15.00 rescheduling fee. Please send all requests for a refund or scheduling in writing to vessie@primetimemedtraining.com.

If a student does not pass all required course components to be granted certification for a certifying course, they will be given the opportunity to remediate and may have to arrange a retake or remediation session with the instructor at a later date if remediation is not available same day (day of original course date).

Please note: Our refund policy is subject to change at anytime. Please check back frequently for updates. Also, please be advised that prices of our services are subject to change without notice.